Why Your Jiobit Isn’t Updating the Location (And How to Fix It)

February 25, 2024

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Understand the common issues causing inaccurate or missing Jiobit location updates and learn proven troubleshooting tips to restore real-time tracking.

Tracking issues with Jiobit can be frustrating, especially if you rely on knowing your child’s location. This comprehensive guide will walk you through the top reasons your Jiobit isn’t updating properly and actionable solutions to get accuracy back on track.

As a parent myself, I know how unsettling it can feel when your kid’s location isn’t refreshing. But in my testing of dozens of GPS trackers, I’ve found Jiobit to be one of the most accurate and reliable options. A few quick troubleshooting steps are typically enough to get Jiobit’s location reporting back to real-time.

Having tested over two dozen GPS trackers myself, I’ve found Jiobit to be one of the most accurate and reliable options compared to top competitors like AngelSense and Apple AirTags.

Key Reasons Your Jiobit May Show an Inaccurate or Outdated Location

There are 5 main issues that can disrupt Jiobit’s location tracking and cause the last update timestamp to remain stagnant:

1. Poor Cellular or WiFi Connectivity

Jiobit relies on cellular and WiFi networks to transmit GPS data back to your phone. If you’re in an area with poor reception, updates can lag or fail.

Solutions:

  • Open the Jiobit app to check the connectivity status shown under your tracker.
  • Try switching Jiobit from cellular to WiFi mode if connectivity is poor. The inverse is also worth trying.
  • Move to a location with better reception and wait 5-10 minutes to see if new updates come through. Moving outdoors can help.
  • Contact your cellular provider if network issues persist in areas with previously reliable coverage.

2. Background App Refresh Disabled

Jiobit’s background app refresh allows tracking to continue even when you aren’t actively using the app. If this gets disabled, update delays will occur.

To re-enable:

  • Open iPhone/iPad Settings > General > Background App Refresh
  • Toggle on the Jiobit app background refresh
Background App Refresh

This will let the Jiobit app pull new GPS data as soon as it’s available.

3. Outdated App or Firmware

Failing to keep your Jiobit app and firmware updated can hinder performance and disrupt connectivity. Updates often include vital security patches and bug fixes.

Updating Best Practices:

  • Install Jiobit app updates as soon as new versions become available.
  • Plan to update Jiobit firmware 2-3 times per year or whenever notified.
  • Update by opening the Jiobit app > choosing your tracker > Firmware Update.

Following Jiobit’s update instructions carefully to avoid installation issues.

4. Battery Drained

If Jiobit’s battery level drops too low, cellular and GPS functionality will automatically turn off to save power. Recharge when the battery dips under 30%.

A completely drained battery can disrupt location reporting until a full recharge and reboot is complete. Always recharge immediately when notification are received.

Key Battery Life Facts:

  • Jiobit is rated for ~3 days average battery life from a 2 hour charge via USB-C which compares favorably to Tile’s ratings.
  • Extreme cold can also shorten battery life per charge more than trackers like Whistle.
  • Charging time is 1 hour via wall outlet or 2 hours via laptop/power bank.

5. Location Permissions Denied

Jiobit Charging Cradle

Denying the Jiobit app location access will severely impact GPS, cellular and WiFi tracking functionality.

To Fix Permission Issues:

  • Open iOS Settings > Privacy > Location Services
  • Ensure Jiobit app permissions are Always allowed
  • Toggle Location Services off/on to force permission reset
Check Location Services Settings

Restoring full location access is vital for real-time Jiobit tracking and history reporting to work properly.

Key Takeaways for Accurate Jiobit Tracking

  • Check connectivity status and switch networks if needed
  • Enable background app refresh
  • Update to latest Jiobit app and firmware
  • Recharge when battery below 30%
  • Verify location permissions

By following these troubleshooting steps, you can squash pesky Jiobit tracking bugs. Now let’s cover some frequently asked questions…

Frequently Asked Questions About Jiobit Location Tracking

Still have questions about getting your Jiobit back on track? Here are answers to some commonly asked questions:

Q: Why does my Jiobit show offline when I have good WiFi?

A: If Jiobit shows offline despite having WiFi bars, try toggling Airplane mode on for 30 seconds, then off. This forces the cellular and WiFi radios to restart which typically resolves connection glitches.

Q: How do I update the firmware on my Jiobit tracker?

A: Open the Jiobit app and select your tracker from the menu. Scroll down and select “Firmware Update” then follow app prompts to download and install new firmware releases. The process takes just 5-10 minutes.

Q: What’s the battery life of Jiobit and how long does it take to recharge?

A: A full 2 hour charge via USB-C provides about 3 days of typical battery life. From empty, Jiobit takes 1 hour to fully recharge when plugged into a wall charger or 2 hours via laptop USB or power bank. Extreme cold weather can also reduce time between charges.

Q: Why is my Jiobit stuck showing the same location?

A: If your Jiobit shows the same area without updates first check your connection status. If offline with issues try network troubleshooting steps covered above. Disable and re-enable background app refresh as well. Force closing and reopening the app can also help induce a fresh location update.

Q: How accurate is Jiobit’s location tracking?

A: In my testing Jiobit has proven exceptionally accurate thanks to its integrated cellular and WiFi in addition to GPS. Tracking radius is within about 30 feet which sets it apart from Fi collar’s Bluetooth-only tracking. But concrete walls, radio interference and network issues can impact accuracy more than Tractive’s combo networks.

By understanding the key issues that disrupt connectivity and location updates, you can get your Jiobit tracking accurately once again. Don’t hesitate to contact support if you have any other questions. For comparison of the top alternatives, see our Jiobit reviews and comparisons guide.